10/24/2008

Power Steering Clinic Feedback
Questionnaire Results
Total Truck Parts, Inc. would like to thanks all the participants who were able to attend the recent Power Steering Clinics held in West Palm Beach, FL and Fort Pierce, FL.

To all those who were unable to attend the clinics, we look forward to seeing you at a future clinic.

Here are some highlights of what was covered;

  • Identify power steering gearboxes using the tech CD
  • Identify power steering pumps using the tech CD
  • Troubleshooting power steering gearboxes
  • Troubleshooting power steering pumps
  • Servicing power steering hoses
  • Replacing power steering filters
  • Adjusting power steering gearboxes
  • Setting up a steering system
  • Check the geometry of the steering system

As part of Total Truck Parts, Inc. commitment to you, our customers, we will continue to bring informational and training clinics in the future. Here are the topics that were selected as most popular by you:

  • Air Brake Systems
  • ABS Systems
  • Hydraulic Brakes
  • Axles and Transmissions
  • Drivetrain
  • Electrical Wiring
  • Electronics
  • Seals / Wheel End
  • Suspension
  • Fuel System

 

Questions or comments? Contact your local branch;
   
West Palm Beach 561-684-3332
Fort Pierce 772-468-4300
Fort Myers 239-332-7711
Miami 305-599-6272
Fort Lauderdale 954-772-0050
Here are the average results to the feedback forms that were filled our by all the participants. Questions were answered using a scale from 1 to 5, where 1 was "I strongly agree" and 5 was "I strongly disagree".

Question One - I felt that this training was valuable to the work I perform: Avg. - 1.29 Most every participant overwhelmingly felt that this training would benefit them in their job.

 

 

Question Two - I felt that the time spent on the material was not to long: Avg. - 1.54 Most all participants felt that the study material received about the right amount of time before moving to the next subject.

 

 

Question Three - I thought the person presenting the material was knowledgeable: Avg. - 1.21 Here again most everyone felt that the presenter in each clinic was well prepared and knowledgeable.

 

 

Question Four - There was plenty of time to ask questions: Avg. - 1.17

 

 

Question Five - The facilities for the clinic were good: Avg. - 1.29

 

 

Question Six - I hope there are future training meetings on different subjects: Avg. - 1.21 Total Truck Parts, Inc. believes that product information and training is a cornerstone in customer relations.